FAQs
FAQs
FAQs
Answers to some of the most frequently asked questions
We grouped questions by topic for easier discoveribility
General FAQ
General questions about our software
What features make Flickerwall unique
Flickerwall’s unique features include easy content management, customizable templates, and real-time updates. These features ensure your digital signage is always fresh, engaging, and aligned with your brand.
What are the common issues with digital signage
Common issues include connectivity problems, display compatibility, and content formatting. Flickerwall is designed to address these challenges with robust support and easy-to-use tools.
Why Flickerwall?
Flickerwall offers a user-friendly interface and powerful features designed to simplify digital signage management. Whether you’re looking to engage your audience or showcase dynamic content, Flickerwall provides the tools you need to stand out.
What do I need to get started
To begin using Flickerwall, you’ll need a Flickerwall account, a display screen, and your content ready to go. With these in place, you can start creating impactful digital signage in no time.
What if I need help with setup or features
If you have questions about setup or need assistance with features, our support team is here to help. Check out our detailed guides and tutorials, or reach out directly for personalized support.
How do I install Flickerwall
Installing the Flickerwall is straightforward. Download the player, follow the setup instructions, and you’ll be ready to start customizing your content.
What features make Flickerwall unique
Flickerwall’s unique features include easy content management, customizable templates, and real-time updates. These features ensure your digital signage is always fresh, engaging, and aligned with your brand.
What are the common issues with digital signage
Common issues include connectivity problems, display compatibility, and content formatting. Flickerwall is designed to address these challenges with robust support and easy-to-use tools.
Why Flickerwall?
Flickerwall offers a user-friendly interface and powerful features designed to simplify digital signage management. Whether you’re looking to engage your audience or showcase dynamic content, Flickerwall provides the tools you need to stand out.
What do I need to get started
To begin using Flickerwall, you’ll need a Flickerwall account, a display screen, and your content ready to go. With these in place, you can start creating impactful digital signage in no time.
What if I need help with setup or features
If you have questions about setup or need assistance with features, our support team is here to help. Check out our detailed guides and tutorials, or reach out directly for personalized support.
How do I install Flickerwall
Installing the Flickerwall is straightforward. Download the player, follow the setup instructions, and you’ll be ready to start customizing your content.
What features make Flickerwall unique
Flickerwall’s unique features include easy content management, customizable templates, and real-time updates. These features ensure your digital signage is always fresh, engaging, and aligned with your brand.
What are the common issues with digital signage
Common issues include connectivity problems, display compatibility, and content formatting. Flickerwall is designed to address these challenges with robust support and easy-to-use tools.
Why Flickerwall?
Flickerwall offers a user-friendly interface and powerful features designed to simplify digital signage management. Whether you’re looking to engage your audience or showcase dynamic content, Flickerwall provides the tools you need to stand out.
What do I need to get started
To begin using Flickerwall, you’ll need a Flickerwall account, a display screen, and your content ready to go. With these in place, you can start creating impactful digital signage in no time.
What if I need help with setup or features
If you have questions about setup or need assistance with features, our support team is here to help. Check out our detailed guides and tutorials, or reach out directly for personalized support.
How do I install Flickerwall
Installing the Flickerwall is straightforward. Download the player, follow the setup instructions, and you’ll be ready to start customizing your content.
Pricing questions
Pricing-related questions our customers ask the most
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Convert within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Convert.
Do you offer discounts for large enterprise clients?
Yes, we offer customized pricing plans for large enterprise clients to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, the length of the subscription, and the scope of features required. Enterprise clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your enterprise needs, please contact our sales team.
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Convert within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Convert.
Do you offer discounts for large enterprise clients?
Yes, we offer customized pricing plans for large enterprise clients to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, the length of the subscription, and the scope of features required. Enterprise clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your enterprise needs, please contact our sales team.
What is your refund policy?
Our refund policy is designed with your satisfaction in mind. If you're not entirely happy with Convert within the first 30 days of your subscription, you can request a full refund. To initiate a refund, please contact our support team with your account details and the reason for your request. We aim to process all refunds within 5-7 business days. Please note that this policy applies to both monthly and annual plans, giving you peace of mind when subscribing to Convert.
Do you offer discounts for large enterprise clients?
Yes, we offer customized pricing plans for large enterprise clients to ensure that our solution meets their specific needs at the best value. Discounts are available based on the number of users, the length of the subscription, and the scope of features required. Enterprise clients can also benefit from dedicated support, custom integrations, and training sessions. For a personalized quote and to discuss your enterprise needs, please contact our sales team.
Security questions
Security-related questions our customers ask the most
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
What measures does Convert take to ensure data encryption?
Convert employs state-of-the-art encryption technologies, including SSL/TLS for data in transit and AES-256 for data at rest, ensuring that all your data remains secure and inaccessible to unauthorized parties. This level of encryption safeguards your information, whether it's being sent to or stored on our servers.
How does Convert comply with international data protection regulations?
Convert is fully compliant with major international data protection regulations, including the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States. We regularly update our policies and procedures to stay in line with these laws, ensuring that our users' data is handled responsibly and transparently.
Can I control who has access to my data within Convert?
Yes, Convert allows you to set granular access controls, ensuring that only authorized users within your organization can access or modify sensitive data. You can customize permissions based on roles, ensuring that team members have access only to the data they need for their specific tasks.
What steps does Convert take to protect against data breaches?
Convert implements comprehensive security measures, including regular security audits, continuous monitoring for suspicious activities, and employing a dedicated security team to safeguard against potential data breaches. In the unlikely event of a breach, we have protocols in place to mitigate damages and notify affected users promptly.
How does Convert handle data backup and recovery?
Convert conducts regular, encrypted backups of all data to ensure that your information can be quickly restored in the event of an unexpected issue. Our robust disaster recovery plan is designed to minimize downtime and data loss, ensuring business continuity even under adverse conditions.
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM
Are you ready to convert more leads into customers?
Join 1000+ agencies, startups & consultants closing deals with Convert CRM